Data Privacy

We take pride in the fact that enhancing quality is one of Expert Cargo International (ECI) most strategic goals. Quality of our services and now quality of the treatment of your personal data.  As we take utmost care to protect your personal data, we want to assure you that all processing of your data will be done in accordance with the requirements of the General Data Protection Regulation (GDPR) which entered into force starting with 25 May 2018.

Please find below some pieces of information regarding the processing of the personal data you entrust us, each time we come into contact.

Principles

ECI ensure that all activities involving the processing of personal data is performed lawfully and transparently. As ECI develops mainly B2B relations, the personal data collected by ECI is used only for the purpose for which the collection took place. We collect only relevant data and we limit our processing activities only to those strictly necessary for reaching the purpose the personal data was collected. We are doing our best efforts to keep the data accurate and up to date and thus we may from time to time request you to update your personal data.

ECI processes personal data lawfully, either for the performance of a contract, in order to comply with a legal obligation, justified by ECI’s legitimate interest or based on your explicit consent.

All personal data is secured against unauthorized or unlawful processing and against accidental loss, destruction or damage, by using appropriate technical and organizational measures. We are also committed to preventing unlawful disclosure of your data by ensuring that all ECI’s employees are subject to confidentiality obligations and all transfers of personal data are appropriately secured.

Data subjects

ECI may collect and process personal data belonging to legal representatives, attorneys in fact or any other individuals designated as contact persons in relation to ECI. Also, we may collect personal data from various data subjects who may request general information regarding ECI’s services, technical assistance or from persons in charge with the execution of our clients’ contractual obligations towards ECI.

As part of our HR and employment legal obligations, we also collect and process personal data related to our workforce, in line with EU and local legislation.

Categories of data and data collection channels

The data we collect highly depends on the services ECI provides to you. For example, for the performance of a transport contract we may process identification data of the legal representative, such as name, surname, ID number, billing details, address, email, phone number, as well as personal data of the driver and coordinates of the vehicle. Also, upon your request, we may process your email address in order to send you newsletters and other marketing communications related to ECI’s services.

For commercial purposes, ECI does not process special categories of data, such data revealing racial or ethnical origin, religious, philosophical of political beliefs etc. or personal data related to children.

Data collection may take place through various channels, depending on how you prefer to communicate with us: by phone, email or personally contacting a ECI representative.

Retention and disclosure

ECI stores your personal data only as long as requested by the purpose of the processing. Afterwards, your data will be erased or anonymized, if the law does not impose an additional storage period.

Your data may be disclosed to other companies related to ECI, to our partners and service providers that process personal data on behalf of ECI or to authorities that have the right to request the provision of such data.

Rights of the Data Subjects

And because we want you to be in full control of your data, please note that you can exercise the following rights:  the right of access to the data, to request rectification or erasure, to request the restriction of processing or the withdrawal of consent, to object to the processing or to file a complaint to the data protection authorities. Also, you have the right to the portability of your data, namely to request that your data are transferred in an accessible, machine readable format, to another service provider.

Contact us

For any inquiry in this respect, you may contact us at office@expertcargo.ro. We will gladly assist you!

Let’s set sail together in a new dimension of quality – that of personal data protection!

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