Global Shipping Solutions with Sea Cargo International
Thinking about shipping your goods across the globe? You’re probably wondering what “global shipping solutions” actually means in practice and how companies like Sea Cargo International can help. Essentially, global shipping solutions are the comprehensive services designed to move your products from point A to point B internationally, covering everything from pickup and documentation to transit and final delivery. It’s about streamlining the complex process of international logistics, making it as straightforward as possible for businesses of all sizes. Sea Cargo International positions itself as a provider of these solutions, aiming to handle the intricacies of global trade so you don’t have to.
Imagine you’ve got a product you’re ready to sell to customers in another country. That’s where global shipping comes in. It’s not just about putting a box on a boat; it’s a whole system designed to get your merchandise safely and efficiently from your doorstep to your international buyer’s.
What Exactly is Global Shipping?
At its core, global shipping is the transportation of goods across international borders. This can involve various modes of transport – ships, planes, trains, and even trucks – often in combination. The “solutions” part comes in because simply booking a shipment isn’t enough. It involves understanding customs regulations, dealing with different currencies, managing inventory across distances, and ensuring your product arrives in good condition.
The Role of Freight Forwarders
This is where a company like Sea Cargo International plays a crucial role. They act as intermediaries, or freight forwarders. Think of them as your logistics partners. They don’t necessarily own the ships or planes themselves, but they have the expertise and network to arrange the transport for you. They work with carriers, customs brokers, and other service providers to orchestrate the entire journey of your cargo.
Why Use a Freight Forwarder?
Expertise: They understand the nitty-gritty of international trade, which can be overwhelming for businesses new to exporting.
Network: They have established relationships with a wide range of carriers, giving them access to better rates and more options.
Efficiency: They can often streamline the process, saving you time and potential headaches.
Troubleshooting: If something goes wrong, they’re equipped to handle it.
In the ever-evolving landscape of global trade, sea cargo remains a vital component of international logistics. A related article that delves into the future of freight forwarding and the impact of digital transformation on the industry can be found at this link. It highlights how technology is reshaping the way cargo is managed and transported, ensuring efficiency and sustainability in sea freight operations.
Key Components of Global Shipping Solutions
When a company talks about “global shipping solutions,” they’re referring to a bundle of services designed to cover all the bases. It’s not a one-size-fits-all approach; it’s about tailoring the service to your specific needs.
Ocean Freight: The Backbone of Global Trade
For businesses moving larger volumes or less time-sensitive goods, ocean freight is often the most cost-effective option. Ships can carry enormous quantities, making it ideal for bulk goods, manufactured items, and raw materials.
Understanding Ocean Freight Options
Full Container Load (FCL): You rent an entire shipping container for your exclusive use. This offers more control and security, especially if your goods are valuable or require specific handling.
Less than Container Load (LCL): Your goods share space in a container with shipments from other businesses. This is a more economical option for smaller shipments, but it can mean longer transit times due to consolidation and deconsolidation processes.
Different Container Types: From standard dry vans to refrigerated containers (reefers) for temperature-sensitive items, there are specialized containers for almost anything you need to ship.
The Advantages of Ocean Freight
Cost-Effectiveness: Generally the cheapest way to move large volumes of goods over long distances.
Capacity: Can handle virtually any size or type of cargo.
Environmental Impact: Per ton-mile, ocean shipping is often more fuel-efficient than air freight.
####### Potential Drawbacks of Ocean Freight
Transit Times: It’s the slowest mode of transport, with voyages often taking weeks.
Port Congestion: Delays can occur due to busy ports and customs procedures.
Air Freight: Speed and Certainty
When time is of the essence, air freight is the go-to. While it’s more expensive than ocean freight, it dramatically reduces transit times, making it perfect for urgent shipments, high-value goods, or products with a short shelf life.
When Air Freight Makes Sense
Perishable Goods: Fresh produce, flowers, or pharmaceuticals need to arrive quickly.
High-Value Items: Jewelry, electronics, or luxury goods where faster delivery can justify the cost.
Urgent Orders: Meeting tight deadlines for important clients.
The Benefits of Air Freight
Speed: Significantly faster transit times compared to ocean freight.
Security: Airports and cargo facilities often have robust security measures.
Global Reach: A vast network of routes connecting major cities worldwide.
####### Considerations for Air Freight
Cost: The most expensive shipping method.
Weight and Volume Restrictions: Carriers have limitations on what can be shipped by air.
The Crucial Role of Documentation and Customs
This is where many businesses stumble. Shipping internationally isn’t just about the physical movement of goods; it’s heavily reliant on paperwork and navigating the regulations of both the exporting and importing countries.
Essential Shipping Documents
You’ll encounter a range of documents. Your global shipping solution provider will typically guide you through these, but it’s good to be aware of what’s involved.
Bill of Lading (BOL): This is the contract between the shipper and the carrier. It serves as a receipt for the goods, a contract of carriage, and often a document of title.
Commercial Invoice: A detailed list of the goods being shipped, including quantity, description, unit price, and total value. This is crucial for customs and for determining duties and taxes.
Packing List: Provides details about how the goods are packed, including the number of packages, weights, and dimensions.
Certificate of Origin: States in which country the goods were manufactured. This can be important for trade agreements and duty rates.
Export/Import Licenses: Depending on the goods and the countries involved, specific licenses may be required.
Understanding Customs Clearance
Every country has its own set of rules and regulations for importing goods. Customs clearance is the process of getting your goods through these checks.
The Customs Process Explained
Customs officials examine your documentation to ensure compliance with import laws, including tariffs, duties, and any prohibited or restricted items. This is where accuracy in your documentation is paramount. Mistakes or omissions can lead to significant delays, fines, or even seizure of your goods.
Who Handles Customs?
Your freight forwarder, like Sea Cargo International, will often work with customs brokers. These are licensed professionals who specialize in customs procedures and can represent you in dealing with customs authorities. They ensure all the necessary paperwork is filed correctly and that your goods meet all regulatory requirements.
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Sea Cargo International’s Approach to Global Shipping Solutions
Companies like Sea Cargo International aim to simplify these complex processes. They leverage their industry knowledge and relationships to provide a holistic service.
Tailored Shipping Strategies
A good global shipping solution provider doesn’t just quote you a price; they assess your needs. This means understanding:
Your Cargo: What are you shipping? Is it fragile, perishable, hazardous, or oversized?
Your Timeline: How quickly do you need the goods to arrive?
Your Budget: What are your cost constraints?
Your Destination: Which country are you shipping to, and what are its specific import requirements?
The Benefit of a Customized Plan
By working closely with you, Sea Cargo International can recommend the most appropriate shipping methods (e.g., FCL vs. LCL, air vs. sea), optimal routes, and any necessary ancillary services. This personalized approach is what differentiates a true “solution” from simply booking a shipment.
Comprehensive Service Offerings
Beyond just booking transportation, their solutions often include a range of services to cover the entire supply chain.
Beyond Basic Transport
Warehousing and Distribution: If you need to store goods before or after transit, or have them distributed to multiple recipients, this can be integrated.
Cargo Insurance: Protecting your valuable goods against loss or damage during transit is a critical component of risk management.
Customs Brokerage: As mentioned, they can handle the intricate customs clearance process.
Tracking and Visibility: Providing real-time updates on your shipment’s location and status.
The Value of Integrated Services
Having a single point of contact for multiple logistics needs can significantly reduce complexity and the risk of miscommunication between different service providers.
In the ever-evolving landscape of sea cargo international, understanding the role of freight forwarders is crucial for businesses looking to navigate the complexities of global trade. A related article discusses how these professionals add significant value in an uncertain global economy, highlighting their importance in ensuring efficient logistics and cost-effective solutions. For more insights, you can read the full article here.
Challenges and How Solutions Help
Global shipping isn’t without its hurdles. Understanding these challenges helps illustrate why a comprehensive solution is so valuable.
Navigating Volatility
The shipping industry can be subject to disruptions. Geopolitical events, natural disasters, economic fluctuations, and even global health crises can impact shipping routes, schedules, and costs.
Dealing with Unforeseen Issues
A seasoned global shipping solutions provider has contingency plans and the flexibility to adapt. They can reroute shipments, switch carriers, or find alternative solutions to minimize the impact of disruptions on your business.
The Importance of Communication
In times of crisis, clear and timely communication is vital. Your provider should keep you informed about any issues affecting your shipment and the steps being taken.
Cost Management in a Complex Market
Shipping costs can fluctuate significantly due to fuel prices, demand, port congestion, and currency exchange rates.
Strategic Cost Optimization
Global shipping solutions providers constantly monitor market trends and leverage their buying power to secure competitive rates. They can also advise on the best timing for shipments to potentially mitigate cost increases.
Understanding the Total Landed Cost
It’s not just about the freight rate. A comprehensive solution helps you understand the total landed cost, which includes all charges from origin to destination – freight, duties, taxes, insurance, and any handling fees. This allows for more accurate pricing of your products for international markets.
Choosing the Right Global Shipping Solution Provider
When you’re looking for a partner to handle your international shipments, what should you be looking for? It’s about finding a provider that aligns with your business goals and can genuinely offer solutions, not just services.
Key Factors to Consider
Experience and Expertise: Do they have a proven track record in international shipping, especially in your target markets?
Service Scope: Do they offer the range of services you need (e.g., ocean, air, customs, warehousing)?
Technology and Tracking: Do they provide robust tracking and reporting tools to keep you informed?
Customer Support: Are they responsive and knowledgeable? Can they offer guidance and problem-solving?
Pricing Transparency: Is their pricing clear and understandable, with no hidden fees?
A Partnership Beyond Transactions
Ultimately, the best global shipping solutions provider acts as an extension of your team. They understand your business and work proactively to ensure your international logistics run smoothly, allowing you to focus on what you do best – growing your business. Sea Cargo International aims to be that kind of partner, simplifying the complexities of global trade for their clients.
Global Shipping Solutions with Sea Cargo International2026-05-112026-07-16https://www.expertcargo.ro/wp-content/uploads/2025/05/logo-81-s-n.pngExpert Cargo International - Romanian Shipping Companyhttps://www.expertcargo.ro/wp-content/uploads/2026/05/image-18.jpg200px200px
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6. Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
7. Litigation
Any dispute arising out of the use of this service will be settled amicably. If the conflict has not been settled amicably, jurisdiction lies with the Romanian courts.
By agreeing to these Terms and Conditions, the client assumes all these risks.
8. Reporting abuse
Any referral or complaint relating to any of the websites hosted by s.c. EXPERT CARGO INTERNATIONAL s.r.l. ‘s servers or infrastructure must meet the following requirements:
▪ Provide full identification data of the person or company making the complaint / complaint or considering it to be prejudiced (in the case of individuals: name, surname, home address, commercial companies: full name, CUI, as well as empowered contact details).
▪ The complainant will have to provide s.c. EXPERT CARGO INTERNATIONAL s.r.l. with clear evidence that the activities in question are illegal and a detailed description of them.
▪ If the claimant expressly requests the deletion of the content or blocking access to the Internet for the content incriminated, and this action will cause harm to a third party, the claimant will be solely responsible for that damage. Because of this, the claimant will submit to s.c. EXPERT CARGO INTERNATIONAL s.r.l. a statement on his own responsibility, in which he will assume all responsibility for any damage that may result from this action.
The notifications will be sent in physical form to our address on 30th Daniel Barcianu Street, 3rd District, Bucharest, Romania
Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
Data processing policy
GDPR
The new EU Regulation 2016/679 – GDPR for short – provides for a more transparent and much safer process for collecting and managing the personal data that we all provide when we transact online.
Below you will find a detailed description of the data we collect from you, which we collect to respond to your requests, as well as to inform you about the characteristics or any other aspects regarding the products sold by us (execution of the contract) . We will also specify what we do with this data and how you can always access it.
Details about the personal data we collect by filling out the contact form on the website:
– email address – we write you emails related to your registration in the database of potential clients or customers, confirmations regarding the placement of one or more orders, we send you invoices, we send you any necessary information regarding the characteristics of the services and products and we inform about the status of the works;
– name and surname – we use them when we write you emails about the products sold by our company, both during the pre-order phase and during their delivery. We transmit the data to third-party collaborators providing courier services and our accounting service providers, where necessary;
– telephone number – we use it to contact you urgently regarding any request regarding the characteristics of the products and services and/or the status of the execution of the projects carried out together.
– company – we use the information to perform contracts
– address – we use the address only for tax invoices and delivery of ordered products.
Duration of processing
The personal data you provide us will be processed in accordance with the data retention policy of s.c. EXPERT CARGO INTERNATIONAL s.r.l. As an example, contact data processed for marketing purposes will be processed for the duration for which you maintain your consent to receive such communications, upon withdrawal of consent they will be deleted.
Your rights:
Based on the GDPR and related data protection legislation, you have the following rights:
– the right to be informed;
– the right to access data;
– the right to rectification;
– the right to delete data (“the right to be forgotten”), to the extent that the conditions provided for by law are met;
– the right to restrict processing;
– the right to data portability;
– the right to opposition;
– the right not to be subject to an automated individual decision;
– the right to address the National Supervisory Authority for the Processing of Personal Data or the courts, to the extent you consider necessary.
To exercise your rights, as well as for any aspects related to the protection of personal data, please contact us at office@expertcargo.ro.
Cookie policy
WHAT ARE COOKIES?
Cookies are small files that your browser downloads when you visit www.expertcargo.ro. The computer automatically recognizes and supports these files through the browser you are using.
These files can be likened to “bookmarks” that indicate what information did you see last time you were visiting the site. They can also be seen as an identifier that announces the website every time you go back to www.expertcargo.ro
Cookies are not dangerous. The computer stores them in its memory, but they cannot access or read information stored on the computer. You can expand or limit the cookie usage parameters of the browser you use to browse the Internet.
ARE COOKIES USEFUL?
Cookies improve the upload speed and the browsing experience. For example, they retain your preferences when you browse a website, such as the language in which you want to display the content.
These files are also used to prepare anonymous statistics that help understand how visitors interact in general with www.expertcargo.ro, without identifying the user’s person. For analysis, the website uses Google Analytics, which uses cookies. In this case, the files save information about the use of the website, the number of pages displayed, the sources from which visitors come and the number of visits. The goal is to improve the website so as to provide better services and experiences to visitors.
Cookies do not require personal information to be used and, in most cases, do not identify the Internet user’s person.
FOR HOW LONG COOKIES ARE STORED?
The length of time a cookie is stored varies depending on the goal with which it is placed. Session cookies are used for a single browsing session, they are only retained during the visit and are not stored after the user leaves the website. Permanent cookies are used when the user returns to the site.
You can delete all these cookies at any time via the browser settings you use for browsing.
HOW COOKIES ARE USED BY THIS SITE?
A visit to this site may place cookies for purposes of:
Site performance cookies
Visitor analysis cookies
Cookies for geotargetting
Cookies for advertising
Advertiser cookies
SITE PERFORMANCE COOKIES
This type of cookie retains the user’s preferences on this site, so they no longer need to be set on every site visit.
examples:
Volume settings for the video player
Streaming video speed with which your browser is compatible
COOKIES FOR VISITORS ANALYSIS
Whenever a user visits this site, third-party analytics software generates a user’s analysis cookie. This cookie tells us if you have visited this site so far. The browser will tell us if you have this cookie, and if not, we will generate one. It allows the monitoring of the unique users who visit us and how often they do it.
As long as you are not registered on this site, this cookie cannot be used to identify individuals, they are used for statistical purposes only.
COOKIES FOR GEOTARGETTING
These cookies are used by software that determines where you come from. It is completely anonymous and is only used to target the content – even when you are on our page in Romanian or in another language you receive the same advertisement.
COOKIES FOR ADVERTISING
These cookies let us know whether or not you’ve seen an online ad, what its type is, and how long it has been since you saw the ad message.
These cookies are also used to target online advertising. We may also use 3rd-party cookies for better advertising targeting, for example, showing holiday ads if the user has recently visited an article on holidays. These cookies are anonymous; they store information about the viewed content, not the users.
We also set up anonymous cookies through other sites that we advertise. By accepting them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.
COOKIES OF ADVERTISING SUPPLIERS
You may find advertising on this site belonging to third parties. Some of these parties use their own anonymous cookies to analyze how many people have been exposed to an ad, or to see how many people have been exposed multiple times to the same ad.
The companies that generate these cookies have their own privacy policies and this site does not have access to read or write these cookies. Third-party cookies can be used to show your target advertising on other sites, based on your browsing on this site.
OTHER COOKIES OF THIRD PARTIES
On some pages, third parties can set their own anonymous cookies in order to track the success of an application or customize an application. Because of its use, this site cannot access these cookies, just as third parties cannot access cookies owned by this site.
For example, when you share an article using the social network button on this site, that social network will record your activity.
HOW TO STOP / ERASE COOKIES?
Depending on the browser you are using, follow the steps below to determine how you want cookies to be used.
IN THE CHROME BROWSER:
In the upper-right corner, click the Chrome menu > Settings.
Scroll down to the bottom of the page, click on “Show advanced settings”.
In the “Privacy” section, click the “Content settings” button.
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IN THE MOZILLA FIREFOX BROWSER:
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Select “Privacy” in the side menu.
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Select “Accept cookies from sites” to allow cookies or deselect to prevent them from being used.
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IN THE EXPLORER INTERNET BROWSER 11
Select the top right of the browser, then choose Internet Options.
Click the “Privacy” tab and select “Advanced”.
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Alternative dispute resolution
We hereby inform you that, as a consumer, you have the option to contact a local SAL entity for the resolution of a dispute that you have not been able to resolve directly with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
What is SAL?
SAL is a procedure for the out-of-court settlement of national and cross-border disputes regarding contractual obligations resulting from sales or service contracts between a trader based in the European Union and a consumer through the intervention of an SAL entity that proposes or imposes a solution or brings the parties together with the purpose of facilitating an amicable solution.
SAL entities are extrajudicial entities. An SAL entity is a neutral party (for example, a conciliator, mediator, arbitrator, ombudsman or appeals chamber) that will use s.c. EXPERT CARGO INTERNATIONAL s.r.l. to resolve disputes, if the consumer decides to use the SAL mechanism. The SAL process involves low costs, a simple and fast procedure, thus being beneficial for both consumers and traders, who can avoid legal costs and lengthy processes.
How do I file a complaint through the SAL process?
If you wish to lodge a complaint, contact the national SAL entity below. This SAL entity will be able to provide you with answers to any questions you may have about the process.
National Authority for Consumer Protection
Aviatorilor Boulevard no. 72, sector 1, Bucharest, 011865, Romania
http://www.anpc.gov.ro/
* This SAL entity is registered in the national register of SAL entities that comply with the mandatory quality requirements established by the SAL Directive (Directive 2013/11/EU on Alternative Dispute Resolution in Consumer Matters) http://ec.europa.eu/consumers/odr/
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