Streamlining Your Supply Chain with Air Freight Forwarding Services
Air Freight Forwarding: A Complete Overview Air freight forwarding is an essential part of international logistics, enabling the transportation of goods by air. A freight forwarder serves as a middleman between the shipper and different transportation services in this process. The forwarder is in charge of planning the shipment, which includes scheduling cargo space, creating the necessary paperwork, & making sure all rules are followed. Businesses hoping to streamline their shipping procedures must grasp these principles.
Key Takeaways
Air freight forwarding streamlines global shipping by managing logistics, compliance, and transit times efficiently.
Selecting the right service provider is crucial for reliability, cost-effectiveness, and tailored supply chain solutions.
Air freight forwarding significantly reduces transit times, enhancing supply chain responsiveness and customer satisfaction.
Integrating technology and ensuring compliance improve operational efficiency and security in air freight forwarding.
Understanding challenges and future trends helps businesses optimize air freight forwarding within their overall supply chain strategy.
The shipper usually contacts a freight forwarder to discuss their shipping requirements at the start of the air freight forwarding process. After that, the forwarder evaluates the specifications, such as the kind of goods, the destination, and the urgency. They provide a quote and list the steps required for transportation based on this information. Since air freight is typically faster than other forms of transportation, like sea or land, this service is especially helpful for shipments that must arrive on time.
Air freight forwarding services play a crucial role in the global supply chain, especially as businesses seek faster delivery options. For those interested in understanding the broader implications of logistics on the environment, a related article discusses the importance of sustainability in freight forwarding. You can read more about this growing priority in the industry by visiting this article.
To ensure effective logistics operations, choosing a suitable air freight forwarding service provider is essential. When making this choice, businesses should take a number of things into account. Assessing the forwarder’s experience and proficiency in managing particular kinds of cargo is crucial. Some forwarders focus on specific industries, like electronics or pharmaceuticals, which may call for particular handling and compliance procedures.
Further information about the forwarder’s capabilities can be obtained by evaluating their partnerships and network. Access to a wider variety of airlines and routes can be provided by a forwarder with strong connections, which may result in lower costs and more adaptable shipping choices. Examining client endorsements & case studies is also a good way to assess the dependability & caliber of the provider’s services. In the end, the best option will rely on a mix of these elements customized to the particular requirements of the company.
Businesses trying to improve the efficiency of their supply chains can benefit greatly from using air freight forwarding services. The speed is one of the main advantages. Since air freight is frequently the quickest form of transportation, businesses can meet deadlines and react swiftly to market demands. Businesses that must deliver perishable goods or depend on just-in-time inventory systems may find this speed especially helpful.
Air freight forwarding services are evolving rapidly, driven by advancements in technology and changing market demands. As businesses seek more efficient and reliable shipping solutions, understanding the impact of digital transformation becomes essential. For insights into how these changes are shaping the future of the industry, you can read a related article that explores this topic in depth. Discover more about this transformation in the article on the future of freight forwarding.
Air freight forwarding can enhance supply chain visibility in addition to speed. Numerous forwarders provide tracking systems that let shippers keep an eye on their shipments in real time. Businesses are better able to anticipate delays & manage their inventory thanks to this transparency. Also, because goods are handled less frequently than with other modes of transportation, air freight can lower the risk of damage or loss during transit. When compared to other shipping methods, air freight forwarding greatly shortens transit times.
Air freight forwarding services play a crucial role in ensuring timely and efficient delivery of goods across the globe, especially in today’s fast-paced market. For those interested in understanding how these services can enhance supply chain management, a related article discusses the value that freight forwarders bring in an uncertain global economy. You can read more about it in this insightful piece on how freight forwarders add value in challenging times. For further details, check out the article here.
Also visit our Facebook page.Goods can arrive at their destinations much more quickly thanks to air transport’s inherent speed, which is especially advantageous for shipments that must arrive on time. For example, air freight can frequently finish the same trip in a few days, whereas sea freight may take several weeks for international deliveries. Also, by reducing layovers & transshipment points, air freight forwarding can optimize logistics procedures. Delivery times can be further accelerated by the direct routes that many forwarders have established with airlines.
Air freight forwarders can guarantee that goods are transported effectively from origin to destination without needless delays by grouping shipments & streamlining flight schedules. Although there are many advantages to air freight forwarding, it is crucial for companies to control expenses. Because air travel is typically more costly than other shipping options, careful budgeting is required to prevent overspending. To compare prices & services, businesses should first request quotes from several forwarders.
The best value for particular shipping requirements can be found with the aid of this competitive analysis. Businesses should take into account ancillary expenses related to air freight forwarding in addition to base rates. Fuel surcharges, customs charges, & insurance premiums are a few examples. Companies will be able to develop a more precise budget for their logistics operations if they are aware of these extra costs. Long-term connections with forwarders may also eventually result in negotiated prices and savings.
An essential component of air freight forwarding is adherence to international regulations. Companies must make sure that their shipments meet safety regulations and customs requirements in both the country of origin and the country of destination. This entails adhering to particular rules pertaining to hazardous materials or restricted items, as well as appropriate documentation, such as packing lists and commercial invoices.
Another important factor in air freight forwarding is security. Strict security procedures are used when shipping goods by air to guard against theft and manipulation. To safeguard shipments throughout the logistics process, forwarders frequently use techniques like cargo screening & secure handling protocols. Businesses can reduce the risks involved with international shipping by working with a reliable forwarder that places a high priority on security and compliance. Businesses should incorporate air freight forwarding into their overall supply chain strategy in order to optimize its advantages.
This entails coordinating air travel with other logistics tasks like inventory control and warehousing. Companies can develop a unified strategy that improves productivity and responsiveness in this way. Using slower transportation methods for less urgent shipments and air freight for high-value or time-sensitive items is an efficient tactic. Businesses can balance the need for speed in their supply chain operations with cost considerations by using this hybrid approach. Also, improved planning & coordination can result from regular communication between logistics teams and air freight forwarders, which will ultimately raise service standards. The efficiency of air freight forwarding services is greatly improved by technology.
From scheduling shipments to tracking deliveries, many forwarders use sophisticated software solutions that optimize operations. By automating a variety of tasks, these systems can lower human error rates and increase logistics processes’ overall accuracy. Data analytics can also offer insightful information about shipping trends and performance indicators.
Businesses can find areas where their supply chain operations need to be improved and make well-informed decisions about their logistics strategies by analyzing this data. Adopting technology helps businesses stay competitive in a global market that is becoming more complex while also improving efficiency. Air freight forwarding has benefits, but it also has risks and difficulties. Capacity limitations during peak seasons or unanticipated events, like natural disasters or geopolitical tensions, are a frequent problem. These elements may result in higher shipping expenses or longer delivery times.
In order to overcome these obstacles, businesses need to be ready to modify their logistics plans. Changes in regulations that could affect aviation operations are another risk. Maintaining compliance and avoiding possible fines requires staying up to date on changing regulations.
To handle these challenges & create backup plans for any supply chain interruptions, businesses should collaborate closely with their forwarders. For companies thinking about using air freight forwarding, looking at case studies of successful implementations can offer insightful information. For example, a multinational electronics company encountered difficulties with timely component delivery from global suppliers. Their supply chain operations were greatly streamlined by working with a seasoned air freight forwarder. The forwarder put in place a just-in-time delivery system that made use of real-time tracking technology, enabling the business to keep a careful eye on shipments and modify inventory levels as necessary. Because of this, the electronics manufacturer was able to cut lead times by thirty percent while still providing excellent customer service.
Technological developments & changing consumer needs will probably influence air freight forwarding in the future. There will be a growing demand for quicker delivery options that satisfy customers’ demands for prompt turnaround times as e-commerce expands. This tendency could spur additional innovation in the air freight industry as businesses look to improve their logistical capacities. Also, supply chain management is starting to take sustainability issues more seriously.
Through projects like switching to more fuel-efficient aircraft & streamlining flight paths, the air freight industry is looking for ways to lessen its carbon footprint. Air freight forwarders will have to modify their procedures as companies prioritize sustainability in their operations. In conclusion, because air freight forwarding offers flexibility, speed, and efficiency in logistics operations, it is essential to contemporary supply chain management. Businesses can use air freight forwarding to improve their overall supply chain strategy by comprehending its principles, selecting the best service provider, controlling expenses efficiently, guaranteeing compliance and security, integrating technology, and proactively resolving issues.
Streamlining Your Supply Chain with Air Freight Forwarding Services2026-01-252026-07-16https://www.expertcargo.ro/wp-content/uploads/2025/05/logo-81-s-n.pngExpert Cargo International - Romanian Shipping Companyhttps://www.expertcargo.ro/wp-content/uploads/2026/01/image-47.jpg200px200px
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1.Personal information
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These rights include (the enumeration is not limitative):
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The entire content of www.expertcargo.ro – images, texts, graphics, symbols, web graphics, scripts, programs and other data – is the property of s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its suppliers and it’s protected by the copyright law, also by intellectual and industrial property laws. The use of any of the items listed above without s.c. EXPERT CARGO INTERNATIONAL s.r.l. consent is punishable under the laws in force.
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5. Payment of services
Payment of services under these Terms and Conditions may be made online with your card or through online payment services provided by third parties (for example, Paypal).
If you pay online with your credit / debit card, you will need to fill in a form with the credit card details. If the card transaction has been successful, the following screen gives you the relevant information for your order.
Taxes and commissions are charged to each party under the payment service policies. Seller’s fees will be charged to the seller, customer’s will be charged to customers.
6. Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
7. Litigation
Any dispute arising out of the use of this service will be settled amicably. If the conflict has not been settled amicably, jurisdiction lies with the Romanian courts.
By agreeing to these Terms and Conditions, the client assumes all these risks.
8. Reporting abuse
Any referral or complaint relating to any of the websites hosted by s.c. EXPERT CARGO INTERNATIONAL s.r.l. ‘s servers or infrastructure must meet the following requirements:
▪ Provide full identification data of the person or company making the complaint / complaint or considering it to be prejudiced (in the case of individuals: name, surname, home address, commercial companies: full name, CUI, as well as empowered contact details).
▪ The complainant will have to provide s.c. EXPERT CARGO INTERNATIONAL s.r.l. with clear evidence that the activities in question are illegal and a detailed description of them.
▪ If the claimant expressly requests the deletion of the content or blocking access to the Internet for the content incriminated, and this action will cause harm to a third party, the claimant will be solely responsible for that damage. Because of this, the claimant will submit to s.c. EXPERT CARGO INTERNATIONAL s.r.l. a statement on his own responsibility, in which he will assume all responsibility for any damage that may result from this action.
The notifications will be sent in physical form to our address on 30th Daniel Barcianu Street, 3rd District, Bucharest, Romania
Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
Data processing policy
GDPR
The new EU Regulation 2016/679 – GDPR for short – provides for a more transparent and much safer process for collecting and managing the personal data that we all provide when we transact online.
Below you will find a detailed description of the data we collect from you, which we collect to respond to your requests, as well as to inform you about the characteristics or any other aspects regarding the products sold by us (execution of the contract) . We will also specify what we do with this data and how you can always access it.
Details about the personal data we collect by filling out the contact form on the website:
– email address – we write you emails related to your registration in the database of potential clients or customers, confirmations regarding the placement of one or more orders, we send you invoices, we send you any necessary information regarding the characteristics of the services and products and we inform about the status of the works;
– name and surname – we use them when we write you emails about the products sold by our company, both during the pre-order phase and during their delivery. We transmit the data to third-party collaborators providing courier services and our accounting service providers, where necessary;
– telephone number – we use it to contact you urgently regarding any request regarding the characteristics of the products and services and/or the status of the execution of the projects carried out together.
– company – we use the information to perform contracts
– address – we use the address only for tax invoices and delivery of ordered products.
Duration of processing
The personal data you provide us will be processed in accordance with the data retention policy of s.c. EXPERT CARGO INTERNATIONAL s.r.l. As an example, contact data processed for marketing purposes will be processed for the duration for which you maintain your consent to receive such communications, upon withdrawal of consent they will be deleted.
Your rights:
Based on the GDPR and related data protection legislation, you have the following rights:
– the right to be informed;
– the right to access data;
– the right to rectification;
– the right to delete data (“the right to be forgotten”), to the extent that the conditions provided for by law are met;
– the right to restrict processing;
– the right to data portability;
– the right to opposition;
– the right not to be subject to an automated individual decision;
– the right to address the National Supervisory Authority for the Processing of Personal Data or the courts, to the extent you consider necessary.
To exercise your rights, as well as for any aspects related to the protection of personal data, please contact us at office@expertcargo.ro.
Cookie policy
WHAT ARE COOKIES?
Cookies are small files that your browser downloads when you visit www.expertcargo.ro. The computer automatically recognizes and supports these files through the browser you are using.
These files can be likened to “bookmarks” that indicate what information did you see last time you were visiting the site. They can also be seen as an identifier that announces the website every time you go back to www.expertcargo.ro
Cookies are not dangerous. The computer stores them in its memory, but they cannot access or read information stored on the computer. You can expand or limit the cookie usage parameters of the browser you use to browse the Internet.
ARE COOKIES USEFUL?
Cookies improve the upload speed and the browsing experience. For example, they retain your preferences when you browse a website, such as the language in which you want to display the content.
These files are also used to prepare anonymous statistics that help understand how visitors interact in general with www.expertcargo.ro, without identifying the user’s person. For analysis, the website uses Google Analytics, which uses cookies. In this case, the files save information about the use of the website, the number of pages displayed, the sources from which visitors come and the number of visits. The goal is to improve the website so as to provide better services and experiences to visitors.
Cookies do not require personal information to be used and, in most cases, do not identify the Internet user’s person.
FOR HOW LONG COOKIES ARE STORED?
The length of time a cookie is stored varies depending on the goal with which it is placed. Session cookies are used for a single browsing session, they are only retained during the visit and are not stored after the user leaves the website. Permanent cookies are used when the user returns to the site.
You can delete all these cookies at any time via the browser settings you use for browsing.
HOW COOKIES ARE USED BY THIS SITE?
A visit to this site may place cookies for purposes of:
Site performance cookies
Visitor analysis cookies
Cookies for geotargetting
Cookies for advertising
Advertiser cookies
SITE PERFORMANCE COOKIES
This type of cookie retains the user’s preferences on this site, so they no longer need to be set on every site visit.
examples:
Volume settings for the video player
Streaming video speed with which your browser is compatible
COOKIES FOR VISITORS ANALYSIS
Whenever a user visits this site, third-party analytics software generates a user’s analysis cookie. This cookie tells us if you have visited this site so far. The browser will tell us if you have this cookie, and if not, we will generate one. It allows the monitoring of the unique users who visit us and how often they do it.
As long as you are not registered on this site, this cookie cannot be used to identify individuals, they are used for statistical purposes only.
COOKIES FOR GEOTARGETTING
These cookies are used by software that determines where you come from. It is completely anonymous and is only used to target the content – even when you are on our page in Romanian or in another language you receive the same advertisement.
COOKIES FOR ADVERTISING
These cookies let us know whether or not you’ve seen an online ad, what its type is, and how long it has been since you saw the ad message.
These cookies are also used to target online advertising. We may also use 3rd-party cookies for better advertising targeting, for example, showing holiday ads if the user has recently visited an article on holidays. These cookies are anonymous; they store information about the viewed content, not the users.
We also set up anonymous cookies through other sites that we advertise. By accepting them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.
COOKIES OF ADVERTISING SUPPLIERS
You may find advertising on this site belonging to third parties. Some of these parties use their own anonymous cookies to analyze how many people have been exposed to an ad, or to see how many people have been exposed multiple times to the same ad.
The companies that generate these cookies have their own privacy policies and this site does not have access to read or write these cookies. Third-party cookies can be used to show your target advertising on other sites, based on your browsing on this site.
OTHER COOKIES OF THIRD PARTIES
On some pages, third parties can set their own anonymous cookies in order to track the success of an application or customize an application. Because of its use, this site cannot access these cookies, just as third parties cannot access cookies owned by this site.
For example, when you share an article using the social network button on this site, that social network will record your activity.
HOW TO STOP / ERASE COOKIES?
Depending on the browser you are using, follow the steps below to determine how you want cookies to be used.
IN THE CHROME BROWSER:
In the upper-right corner, click the Chrome menu > Settings.
Scroll down to the bottom of the page, click on “Show advanced settings”.
In the “Privacy” section, click the “Content settings” button.
In the “Cookies” section, choose your preferred settings.
To clear cookies, click “All cookies and site data …” to see the list of all these files that Chrome has stored on your hard drive. You can delete them individually or all directly if you select “Remove All.”
IN THE MOZILLA FIREFOX BROWSER:
Click on the menu button and choose “Preferences”.
Select “Privacy” in the side menu.
From the “History” combo, choose “Use custom settings for history”.
Select “Accept cookies from sites” to allow cookies or deselect to prevent them from being used.
To clear cookies, click on “Show Cookies …” and a new window opens, where you can select and delete one or more cookies at the same time.
IN THE EXPLORER INTERNET BROWSER 11
Select the top right of the browser, then choose Internet Options.
Click the “Privacy” tab and select “Advanced”.
Choose “Accept / Block / Prompt” for “First-party Cookies” and “Third-party cookies”. If you want, you can also check “Always allow session cookies”. Press OK after changing the settings.
To clear all cookies, choose the “General” tab in “Internet Options” and click on “Delete …” in the “Browsing History” tab. Check “Cookies and Website Data” and click Delete.
By using www.expertcargo.ro, you agree to the way we use cookies, in accordance with this “Cookie Policy”. If you do not agree, you need to stop the cookies by following the directions above, depending on the browser you are using. Disabling the use of these files may affect your user experience surfing www.expertcargo.ro. We reserve the right to make any additions or modifications to this “Cookie Policy”. Any changes and / or additions will be posted on www.expertcargo.ro and will take effect from the moment of display For more details, we invite you to write to office@expertcargo.ro.
Alternative dispute resolution
We hereby inform you that, as a consumer, you have the option to contact a local SAL entity for the resolution of a dispute that you have not been able to resolve directly with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
What is SAL?
SAL is a procedure for the out-of-court settlement of national and cross-border disputes regarding contractual obligations resulting from sales or service contracts between a trader based in the European Union and a consumer through the intervention of an SAL entity that proposes or imposes a solution or brings the parties together with the purpose of facilitating an amicable solution.
SAL entities are extrajudicial entities. An SAL entity is a neutral party (for example, a conciliator, mediator, arbitrator, ombudsman or appeals chamber) that will use s.c. EXPERT CARGO INTERNATIONAL s.r.l. to resolve disputes, if the consumer decides to use the SAL mechanism. The SAL process involves low costs, a simple and fast procedure, thus being beneficial for both consumers and traders, who can avoid legal costs and lengthy processes.
How do I file a complaint through the SAL process?
If you wish to lodge a complaint, contact the national SAL entity below. This SAL entity will be able to provide you with answers to any questions you may have about the process.
National Authority for Consumer Protection
Aviatorilor Boulevard no. 72, sector 1, Bucharest, 011865, Romania
http://www.anpc.gov.ro/
* This SAL entity is registered in the national register of SAL entities that comply with the mandatory quality requirements established by the SAL Directive (Directive 2013/11/EU on Alternative Dispute Resolution in Consumer Matters) http://ec.europa.eu/consumers/odr/
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