Navigating the Benelux region for your transport needs can feel like a puzzle, but the good news is, it’s a remarkably well-connected and efficient puzzle to solve. The key to efficient Benelux transport solutions lies in understanding its integrated infrastructure, the variety of available modes, and how to leverage them strategically. It’s not about finding a single magic bullet, but rather piecing together the right combination for your specific cargo and timeline.
Understanding the Benelux Advantage: A Network Built for Speed
The Benelux countries – Belgium, the Netherlands, and Luxembourg – form a compact geographic powerhouse boasting some of the most advanced and interconnected logistics networks in Europe. This isn’t by accident; it’s a deliberate outcome of decades of cross-border cooperation and strategic investment in infrastructure.
Strategic Location: The Gateway to Europe
Think of the Benelux as Europe’s front door. Its prime position on the North Sea coastline, with major ports like Rotterdam and Antwerp, makes it a crucial entry point for global trade. goods arriving by sea are then seamlessly distributed inland.
Seaside Access: The deep-water ports are equipped to handle the largest container ships, ensuring massive volumes of goods can be offloaded efficiently.
Inland Proximity: Germany, France, and the UK are all just a relatively short hop away, with excellent road, rail, and waterway connections.
Integrated Infrastructure: More Than Just Roads
What truly sets the Benelux apart is its seamless blend of transportation modes. It’s not just about having good roads; it’s about how these roads, railways, and waterways work in harmony.
Mighty Moterways: Extensive and well-maintained highway networks connect major cities and industrial hubs within and between the Benelux countries. Expect high quality roads that are generally uncongested, especially outside of peak hours.
Rail Revolution: A dense and modern railway network is a backbone for freight. This is particularly efficient for moving large volumes over longer distances, reducing road congestion and environmental impact.
Waterways as Arteries: The extensive network of rivers and canals, like the Rhine, Scheldt, and Albert Canal, are vital highways for bulk goods and intermodal transport. They offer a cost-effective and environmentally friendly alternative to road transport.
In exploring the innovative transport solutions within the Benelux region, it is essential to consider how digital transformation is reshaping the logistics landscape. A related article that delves into this topic is titled “The Future of Freight Forwarding: Embracing Digital Transformation,” which discusses the impact of technology on freight forwarding and logistics efficiency. You can read more about it by following this link: The Future of Freight Forwarding: Embracing Digital Transformation.
Leveraging Road Transport: The Backbone of Last-Mile Delivery
For many businesses, road transport remains the workhorse of Benelux logistics. Its flexibility and door-to-door capability are hard to beat, especially for shorter to medium distances. However, efficiency here is about more than just speed; it’s about smart planning.
The Art of the Direct Route: Maximizing Fleet Utilization
Direct routes are the holy grail for road transport efficiency. This means minimizing empty miles and maximizing the time spent carrying paying cargo.
Forwarding Networks: Partnering with robust forwarding networks can help consolidate shipments and fill backhauls, reducing the need for your vehicles to travel empty.
Technology Solutions: Utilizing GPS tracking and route optimization software is no longer a luxury but a necessity. These tools can dynamically adjust routes based on real-time traffic data, minimizing delays.
Strategic Hubs: Establishing or utilizing strategically located distribution hubs within the Benelux allows for efficient de-consolidation and onward delivery to various destinations.
Specialized Transport: When Standard Won’t Cut It
The Benelux infrastructure also supports a wide array of specialized road transport needs, from oversized cargo to temperature-controlled goods.
Heavy & Oversized: Permits and planning are key, but the Benelux is well-equipped to handle significant loads. Companies specializing in this niche have the expertise to navigate regulations and ensure safe transit.
Temperature-Controlled: For perishables or pharmaceuticals, a network of reefer trucks and temperature-controlled warehouses is readily available, ensuring product integrity throughout the journey.
Hazardous Materials: Strict regulations govern the transport of dangerous goods, but the Benelux has specialized carriers and routes in place to handle these shipments safely and compliantly.
Embracing Rail Freight: The Sustainable Powerhouse
While road transport dominates short hauls, rail freight is increasingly the preferred choice for longer distances within the Benelux and for connecting to other European markets. Its inherent efficiency and environmental benefits are compelling.
Intermodal Synergy: The Strength of Combined Modes
The real magic of rail in the Benelux lies in its integration with other transport modes. Intermodal transport, where containers are transferred between different types of transport (e.g., ship to train, train to truck), is the name of the game.
Container Terminals: Strategically placed container terminals facilitate swift and efficient transfers between ships, trains, and trucks. This minimizes handling time and costs.
Short-Sea Shipping Integration: Containers arriving by sea can be directly loaded onto trains, bypassing lengthy road journeys and reducing congestion at port areas.
The Rise of Green Logistics: Rail’s Environmental Edge
With growing pressure to reduce carbon footprints, rail freight stands out. It offers significantly lower CO2 emissions per ton-kilometer compared to road transport.
Reduced Congestion: Shifting freight from roads to rail helps alleviate traffic congestion, leading to faster overall transit times and fewer disruptions.
Noise Reduction: Rail is also generally quieter than road traffic, contributing to a more pleasant living environment in densely populated areas.
Government Support: Many Benelux governments actively promote rail freight through subsidies and investments, further enhancing its competitiveness.
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Navigating Waterways: The Cost-Effective and Eco-Friendly Giant
The Benelux boasts an impressive inland waterway network that is often underestimated. For bulk commodities and large volumes, barge transport offers remarkable cost savings and environmental advantages.
The Value of Bulk: Moving More for Less
Barges are designed to carry substantial volumes of goods, making them ideal for raw materials, agricultural products, and other bulk commodities.
Massive Capacity: A single barge can carry the equivalent of dozens of truckloads, bringing down per-unit transport costs significantly.
Reduced Fuel Consumption: Waterways offer less resistance than roads, meaning barges consume less fuel per ton of cargo.
Beyond Bulk: Versatile Barge Routes
While bulk is a primary use, the waterway network is also surprisingly versatile for other types of cargo, especially when combined with intermodal solutions.
Intermodal Connections: Many ports and industrial areas are directly accessible by barge, facilitating seamless transfers to and from rail or road networks.
Sustainability Champion: Like rail, waterway transport is a low-emission mode, aligning with sustainability goals.
Navigational Efficiency: Modern Waterways
The Benelux waterways are not just natural rivers but are highly engineered and maintained. This ensures reliable and predictable transit times.
Dredging and Infrastructure: Continuous investment in dredging and lock systems ensures channels are navigable for larger vessels and that water levels are maintained.
Traffic Management: Sophisticated traffic management systems and communication networks ensure smooth passage and reduce the risk of delays.
In exploring innovative transport solutions within the Benelux region, it is essential to consider the growing emphasis on sustainability in freight forwarding. A related article discusses how companies are prioritizing eco-friendly practices to enhance their logistics operations. For more insights on this important topic, you can read about it in the article on sustainability in freight forwarding here. This shift not only benefits the environment but also improves efficiency and competitiveness in the transport sector.
The Role of Technology: Smarter Logistics for Smarter Business
In today’s fast-paced world, technology isn’t just an add-on; it’s the engine driving efficient Benelux transport solutions. From real-time tracking to predictive analytics, leveraging digital tools is crucial.
Visibility and Control: Knowing Where Your Cargo Is
The ability to track your shipments in real-time provides invaluable peace of mind and allows for proactive problem-solving.
GPS and Telematics: Modern vehicles are equipped with GPS trackers that transmit location data, allowing for constant monitoring.
IoT Sensors: For sensitive cargo, IoT sensors can monitor temperature, humidity, and even shock, providing a complete picture of the cargo’s condition.
Integrated Platforms: Many logistics providers offer integrated platforms where you can view all your shipments in one place, regardless of the transport mode.
Optimization and Automation: Streamlining Operations
Technology is not just about tracking; it’s about making smarter decisions and automating processes to save time and reduce errors.
Route Optimization Software: This goes beyond simple GPS and uses algorithms to find the most efficient routes, considering traffic, delivery windows, and vehicle capacity.
Warehouse Management Systems (WMS): For companies with storage needs, WMS can optimize inventory and streamline loading and unloading processes.
Artificial Intelligence (AI): AI is increasingly being used for demand forecasting, predictive maintenance of vehicles, and even dynamic pricing in logistics.
Choosing Your Partner: The Power of a Specialized Logistics Provider
While you can manage your own transport, partnering with a specialized logistics provider in the Benelux can unlock significant efficiencies and benefits you might not achieve on your own.
Local Expertise, Global Reach
Benelux-based logistics companies have an intimate understanding of the local infrastructure, regulations, and nuances of each country.
Navigating Regulations: Understanding specific customs procedures, road taxes, and environmental zones in Belgium, the Netherlands, and Luxembourg can be complex. Experienced partners simplify this.
Established Networks: They have pre-existing relationships with carriers, ports, and rail operators, which can translate into better rates and priority access.
Tailored Solutions, Not One-Size-Fits-All
Good logistics partners don’t offer generic packages. They work with you to understand your specific needs and craft a transport solution that fits.
Understanding Your Cargo: Whether it’s fragile electronics, bulk raw materials, or time-sensitive perishables, the right provider will have the expertise and equipment.
Scalability: Their infrastructure and network allow them to scale services up or down as your business needs change, providing flexibility without requiring you to invest in excess capacity.
Risk Mitigation: They take on much of the operational risk, including insurance, compliance, and managing unexpected disruptions, allowing you to focus on your core business.
By understanding the strengths of the Benelux region – its integrated infrastructure, the diverse transport options, and the evolving role of technology – and by making smart choices in partnering, you can ensure your goods move through this vital European hub with maximum efficiency and reliability.
Efficient Benelux Transport Solutions2026-05-222026-07-16https://www.expertcargo.ro/wp-content/uploads/2025/05/logo-81-s-n.pngExpert Cargo International - Romanian Shipping Companyhttps://www.expertcargo.ro/wp-content/uploads/2026/05/image-40.jpg200px200px
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General terms and conditions
1.Personal information
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3.Copyright
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5. Payment of services
Payment of services under these Terms and Conditions may be made online with your card or through online payment services provided by third parties (for example, Paypal).
If you pay online with your credit / debit card, you will need to fill in a form with the credit card details. If the card transaction has been successful, the following screen gives you the relevant information for your order.
Taxes and commissions are charged to each party under the payment service policies. Seller’s fees will be charged to the seller, customer’s will be charged to customers.
6. Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
7. Litigation
Any dispute arising out of the use of this service will be settled amicably. If the conflict has not been settled amicably, jurisdiction lies with the Romanian courts.
By agreeing to these Terms and Conditions, the client assumes all these risks.
8. Reporting abuse
Any referral or complaint relating to any of the websites hosted by s.c. EXPERT CARGO INTERNATIONAL s.r.l. ‘s servers or infrastructure must meet the following requirements:
▪ Provide full identification data of the person or company making the complaint / complaint or considering it to be prejudiced (in the case of individuals: name, surname, home address, commercial companies: full name, CUI, as well as empowered contact details).
▪ The complainant will have to provide s.c. EXPERT CARGO INTERNATIONAL s.r.l. with clear evidence that the activities in question are illegal and a detailed description of them.
▪ If the claimant expressly requests the deletion of the content or blocking access to the Internet for the content incriminated, and this action will cause harm to a third party, the claimant will be solely responsible for that damage. Because of this, the claimant will submit to s.c. EXPERT CARGO INTERNATIONAL s.r.l. a statement on his own responsibility, in which he will assume all responsibility for any damage that may result from this action.
The notifications will be sent in physical form to our address on 30th Daniel Barcianu Street, 3rd District, Bucharest, Romania
Privacy policy
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is the author of this website and has all the legal rights that are recognized to the authors.
The visitor uses the site at his own risk, s.c. EXPERT CARGO INTERNATIONAL s.r.l. being free of any liability for any direct or indirect damage caused by the usage or accessing this site or the usage of the information on this site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. does not give any guarantee for the content and for the usage of this site; the materials presented are just informative.
Product information, features, and pricing correspond to reality at the time of uploading them on the site or updating them in various pages of the site. This kind of data is provided for information purposes only and is not and should not be taken as a contractual offer of products or services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the errors or omissions that may occur in the writing of the materials on the site.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. collects information on this website, in accordance with Romanian legislation. The site places a “cookie” on the visitor’s computer, that is, a small file used strictly for the automatic authentication of the user at subsequent visits.
Data collection is done by:
– User registration form. The data is used to send information and send attractive offers from s.c. EXPERT CARGO INTERNATIONAL s.r.l. (according to user preferences).
– Contact form. The data sent by the user will be used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for further contact.
The collected information is used to optimize the site and services offered by s.c. EXPERT CARGO INTERNATIONAL s.r.l. and its partners. By accessing this site you agree to the usage of the information collected by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for the above mentioned purposes.
The IP addresses of visitors are used by s.c. EXPERT CARGO INTERNATIONAL s.r.l. for good site management and for internal use statistics that allow us to better serve our clients.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. is not responsible for the content and usage of the sites that are linked to s.c. EXPERT CARGO INTERNATIONAL s.r.l.
The privacy policy of those sites may be different from s.c. EXPERT CARGO INTERNATIONAL s.r.l.‘s privacy policy.
The fact that s.c. EXPERT CARGO INTERNATIONAL s.r.l. has links to other sites does not mean that s.c. EXPERT CARGO INTERNATIONAL s.r.l. maintains, approves or is responsible for the content on those sites or for their use.
The user receives e-mail from s.c. EXPERT CARGO INTERNATIONAL s.r.l. only after completing the registration form and choosing a particular distribution list. s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to no longer send mail to certain users without providing any explanation or prior notice and without being held responsible for not receiving or delaying such messages. A message is a newsletter sent to multiple users subscribed to the mailing lists.
The site of s.c. EXPERT CARGO INTERNATIONAL s.r.l. is protected by the newest and most powerful security techniques and methods. Personal information sent by users on this site is protected by both online and offline use of the site. s.c. EXPERT CARGO INTERNATIONAL s.r.l. takes the necessary and possible diligence to protect the personal information of the visitors of the site.
This Privacy Policy is subject to the Romanian domestic law. In the event of litigation, an amicable settlement first will be attempted within 30 business days of filing the complaint at s.c. EXPERT CARGO INTERNATIONAL s.r.l.
In case no agreement is reached after the passing of this term, the issue will be passed to the court of the same administrative structure with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
s.c. EXPERT CARGO INTERNATIONAL s.r.l. reserves the right to modify and update at any time the content of this website, as well as the Privacy Policy and the Legal Terms without any prior notice.
Data processing policy
GDPR
The new EU Regulation 2016/679 – GDPR for short – provides for a more transparent and much safer process for collecting and managing the personal data that we all provide when we transact online.
Below you will find a detailed description of the data we collect from you, which we collect to respond to your requests, as well as to inform you about the characteristics or any other aspects regarding the products sold by us (execution of the contract) . We will also specify what we do with this data and how you can always access it.
Details about the personal data we collect by filling out the contact form on the website:
– email address – we write you emails related to your registration in the database of potential clients or customers, confirmations regarding the placement of one or more orders, we send you invoices, we send you any necessary information regarding the characteristics of the services and products and we inform about the status of the works;
– name and surname – we use them when we write you emails about the products sold by our company, both during the pre-order phase and during their delivery. We transmit the data to third-party collaborators providing courier services and our accounting service providers, where necessary;
– telephone number – we use it to contact you urgently regarding any request regarding the characteristics of the products and services and/or the status of the execution of the projects carried out together.
– company – we use the information to perform contracts
– address – we use the address only for tax invoices and delivery of ordered products.
Duration of processing
The personal data you provide us will be processed in accordance with the data retention policy of s.c. EXPERT CARGO INTERNATIONAL s.r.l. As an example, contact data processed for marketing purposes will be processed for the duration for which you maintain your consent to receive such communications, upon withdrawal of consent they will be deleted.
Your rights:
Based on the GDPR and related data protection legislation, you have the following rights:
– the right to be informed;
– the right to access data;
– the right to rectification;
– the right to delete data (“the right to be forgotten”), to the extent that the conditions provided for by law are met;
– the right to restrict processing;
– the right to data portability;
– the right to opposition;
– the right not to be subject to an automated individual decision;
– the right to address the National Supervisory Authority for the Processing of Personal Data or the courts, to the extent you consider necessary.
To exercise your rights, as well as for any aspects related to the protection of personal data, please contact us at office@expertcargo.ro.
Cookie policy
WHAT ARE COOKIES?
Cookies are small files that your browser downloads when you visit www.expertcargo.ro. The computer automatically recognizes and supports these files through the browser you are using.
These files can be likened to “bookmarks” that indicate what information did you see last time you were visiting the site. They can also be seen as an identifier that announces the website every time you go back to www.expertcargo.ro
Cookies are not dangerous. The computer stores them in its memory, but they cannot access or read information stored on the computer. You can expand or limit the cookie usage parameters of the browser you use to browse the Internet.
ARE COOKIES USEFUL?
Cookies improve the upload speed and the browsing experience. For example, they retain your preferences when you browse a website, such as the language in which you want to display the content.
These files are also used to prepare anonymous statistics that help understand how visitors interact in general with www.expertcargo.ro, without identifying the user’s person. For analysis, the website uses Google Analytics, which uses cookies. In this case, the files save information about the use of the website, the number of pages displayed, the sources from which visitors come and the number of visits. The goal is to improve the website so as to provide better services and experiences to visitors.
Cookies do not require personal information to be used and, in most cases, do not identify the Internet user’s person.
FOR HOW LONG COOKIES ARE STORED?
The length of time a cookie is stored varies depending on the goal with which it is placed. Session cookies are used for a single browsing session, they are only retained during the visit and are not stored after the user leaves the website. Permanent cookies are used when the user returns to the site.
You can delete all these cookies at any time via the browser settings you use for browsing.
HOW COOKIES ARE USED BY THIS SITE?
A visit to this site may place cookies for purposes of:
Site performance cookies
Visitor analysis cookies
Cookies for geotargetting
Cookies for advertising
Advertiser cookies
SITE PERFORMANCE COOKIES
This type of cookie retains the user’s preferences on this site, so they no longer need to be set on every site visit.
examples:
Volume settings for the video player
Streaming video speed with which your browser is compatible
COOKIES FOR VISITORS ANALYSIS
Whenever a user visits this site, third-party analytics software generates a user’s analysis cookie. This cookie tells us if you have visited this site so far. The browser will tell us if you have this cookie, and if not, we will generate one. It allows the monitoring of the unique users who visit us and how often they do it.
As long as you are not registered on this site, this cookie cannot be used to identify individuals, they are used for statistical purposes only.
COOKIES FOR GEOTARGETTING
These cookies are used by software that determines where you come from. It is completely anonymous and is only used to target the content – even when you are on our page in Romanian or in another language you receive the same advertisement.
COOKIES FOR ADVERTISING
These cookies let us know whether or not you’ve seen an online ad, what its type is, and how long it has been since you saw the ad message.
These cookies are also used to target online advertising. We may also use 3rd-party cookies for better advertising targeting, for example, showing holiday ads if the user has recently visited an article on holidays. These cookies are anonymous; they store information about the viewed content, not the users.
We also set up anonymous cookies through other sites that we advertise. By accepting them, we can use them to recognize you as a visitor to that site if you later visit our site, we will be able to deliver advertising based on this information.
COOKIES OF ADVERTISING SUPPLIERS
You may find advertising on this site belonging to third parties. Some of these parties use their own anonymous cookies to analyze how many people have been exposed to an ad, or to see how many people have been exposed multiple times to the same ad.
The companies that generate these cookies have their own privacy policies and this site does not have access to read or write these cookies. Third-party cookies can be used to show your target advertising on other sites, based on your browsing on this site.
OTHER COOKIES OF THIRD PARTIES
On some pages, third parties can set their own anonymous cookies in order to track the success of an application or customize an application. Because of its use, this site cannot access these cookies, just as third parties cannot access cookies owned by this site.
For example, when you share an article using the social network button on this site, that social network will record your activity.
HOW TO STOP / ERASE COOKIES?
Depending on the browser you are using, follow the steps below to determine how you want cookies to be used.
IN THE CHROME BROWSER:
In the upper-right corner, click the Chrome menu > Settings.
Scroll down to the bottom of the page, click on “Show advanced settings”.
In the “Privacy” section, click the “Content settings” button.
In the “Cookies” section, choose your preferred settings.
To clear cookies, click “All cookies and site data …” to see the list of all these files that Chrome has stored on your hard drive. You can delete them individually or all directly if you select “Remove All.”
IN THE MOZILLA FIREFOX BROWSER:
Click on the menu button and choose “Preferences”.
Select “Privacy” in the side menu.
From the “History” combo, choose “Use custom settings for history”.
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To clear cookies, click on “Show Cookies …” and a new window opens, where you can select and delete one or more cookies at the same time.
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Alternative dispute resolution
We hereby inform you that, as a consumer, you have the option to contact a local SAL entity for the resolution of a dispute that you have not been able to resolve directly with s.c. EXPERT CARGO INTERNATIONAL s.r.l.
What is SAL?
SAL is a procedure for the out-of-court settlement of national and cross-border disputes regarding contractual obligations resulting from sales or service contracts between a trader based in the European Union and a consumer through the intervention of an SAL entity that proposes or imposes a solution or brings the parties together with the purpose of facilitating an amicable solution.
SAL entities are extrajudicial entities. An SAL entity is a neutral party (for example, a conciliator, mediator, arbitrator, ombudsman or appeals chamber) that will use s.c. EXPERT CARGO INTERNATIONAL s.r.l. to resolve disputes, if the consumer decides to use the SAL mechanism. The SAL process involves low costs, a simple and fast procedure, thus being beneficial for both consumers and traders, who can avoid legal costs and lengthy processes.
How do I file a complaint through the SAL process?
If you wish to lodge a complaint, contact the national SAL entity below. This SAL entity will be able to provide you with answers to any questions you may have about the process.
National Authority for Consumer Protection
Aviatorilor Boulevard no. 72, sector 1, Bucharest, 011865, Romania
http://www.anpc.gov.ro/
* This SAL entity is registered in the national register of SAL entities that comply with the mandatory quality requirements established by the SAL Directive (Directive 2013/11/EU on Alternative Dispute Resolution in Consumer Matters) http://ec.europa.eu/consumers/odr/
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